client photo

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client photo

Postby unitedtherapy » Mon Apr 01, 2019 4:37 pm

Hi Dan,
One of are clients photo is sideways but on the computer it is right side up how can we rotate the image?
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Re: client photo

Postby VueSoft » Mon Apr 01, 2019 8:26 pm

VueMinder doesn't do any image rotation, so I'm not sure why you're seeing the client's photo as sideways. My guess is that is how the image was formatted when you originally added the photo to VueMinder. You might be able to fix the problem by following these steps:
1. Open the contact in the Contact Editor.
2. Click the contact's photo.
3. Select "Remove Picture" from the popup menu.
4. Click the photo area again and select the "Add Picture" menu command.
5. Pick the contact's photo again. If the photo isn't rotated when viewing by large icons in the file browser, then it shouldn't be rotated when it appears in VueMinder.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
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Re: client photo

Postby unitedtherapy » Wed Apr 03, 2019 3:36 pm

Hi ok we understand that VueMinder does not do any photo rotation we followed your instructions to a t but it is still doing the same thing in VueMinder the photo is right side up on the computer what is going on.
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Re: client photo

Postby VueSoft » Wed Apr 03, 2019 4:56 pm

Try editing the contact photo to make sure it's correctly rotated.
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Re: client photo

Postby unitedtherapy » Wed Apr 03, 2019 5:25 pm

Dan,
We were able to rotate our client's photo the right way on my computer which is rotate right and the photo is the right way on my computer but it is the wrong way in Viewminder when we remove the photo and we add it back into viewminder viewminder automatically rotates it the wrong way which is sideways not vertical which is how it should be.
But it is vertical on my computer's desktop.
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Re: client photo

Postby VueSoft » Wed Apr 03, 2019 11:06 pm

Thank you for the information. I'm not sure why the photo is being rotated. There's no code in VueMinder to rotate pictures, and it sounds like this isn't happening for any of your other contact photos. I have no idea what would cause this problem. I'll need to investigate further.
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VueSoft LLC | St. Louis, Missouri, USA
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