Frequently Asked Questions About VueMinder Calendar
Troubleshooting
- I get an error "Configuration system failed to initialize" when the program starts.
- I get a message that says "Microsoft Outlook could not be detected" when attempting to import, export, or sync with Outlook.
- There is a semi-transparent calendar on my desktop. How do I get rid of it?
- I am having trouble importing my calendars that I exported from Microsoft Works.
I get an error "Configuration system failed to initialize" when the program starts.
On some computers, an error message may appear when starting VueMinder Calendar after it has been updated to the latest version. If you see an error that says "Configuration system failed to initialize", there is a problem with the application's configuration file. To correct this, go to the following directory:
Windows XP:
C:\Documents and Settings\YourName\Local Settings\Application Data\VueSoft
Vista and Windows 7:
C:\Users\YourName\AppData\Local\VueSoft
Note this directory is hidden, so you'll need to enable the display of hidden folders first, if you haven't already.
You'll see some directories with names like "VueMinder.exe_StrongName_pejh4iyetg0osyhua0u5qcjmxgxvofru". Delete all these directories except the one named "VueMinder", which contains the calendar and task data. The other directories contain options and configuration settings. Deleting these directories should allow VueMinder Calendar to start without error, although you'll need to re-enter your options, such as text messaging and email settings.
I get a message that says "Microsoft Outlook could not be detected" when attempting to import, export, or sync with Outlook.
This problem can sometimes occur if Outlook is running before VueMinder Calendar is started. Try fully exiting VueMinder Calendar (via the Exit command from the task tray icon) and close Outlook. Also, go to the Task Manager and make sure there isn't any process named "outlook.exe" running. If the process exists, end it via the "End Process" button. Then, start VueMinder with Outlook not running. If it still doesn't work, try a reboot.
There is a semi-transparent calendar on my desktop. How do I get rid of it?
The desktop calendar can be hidden by clicking the round X button it the upper-right corner of the calendar. You can also hide it by right-clicking the VueMinder Calendar task tray icon and unchecking the "Desktop Calendar" option.
I am having trouble importing my calendars that I exported from Microsoft Works.
If you're seeing errors or missing events when importing an iCalendar file that was previously exported from Microsoft Works, it's likely the exported file doesn't quite conform to the iCalendar standard. VueSoft has created a simple and free tool to fix files exported from Microsoft Works, so they will correctly import in VueMinder Calendar and most other calendar programs that can import iCalendar files.
You can download the tool by clicking here.
After downloading, unzip it to a folder of your choice. There is no installation necessary. Simply run the executable named ‘FixCalendarFile.exe’ after unzipping. It will prompt you to select an input iCalendar file, and then again for the output file name.
After selecting the input and output files, the tool will work its magic. This may take a few seconds. When it’s completed, a message will appear saying the file was corrected and asking if you’d like to import it into VueMinder Calendar. If you say yes, then the Import window will automatically appear in VueMinder Calendar, and you can import the corrected file.
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System Requirements
Windows 2000, XP, Vista, 7 (32-bit, 64-bit)
Microsoft .NET 2.0
