Reinstalled Windows

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Reinstalled Windows

Postby SandyS » Sun Apr 02, 2017 2:48 pm

Hi - I had to reinstall Windows so I reinstalled Vueminder (2016.04) and imported my backup data, and all went well - until...

The last update I installed was 2017.01. I tried using my update protection code to install 2017.01 again and it says I needed to update my protection. But I had 2017.01 installed before my protection lapsed :o .

I would greatly appreciate your advise on how I should proceed.

Thank you,
Sandy
"Since my house burned down I now own a better view of the rising moon"
~ Mizuta Mashide
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Re: Reinstalled Windows

Postby VueSoft » Sun Apr 02, 2017 9:12 pm

Hi Sandy, I've sent you an email with instructions. Please let me know if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
Better Software. Better Living.
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Re: Reinstalled Windows

Postby SandyS » Mon Apr 03, 2017 7:25 pm

I didn't receive the email (searched for "vueminder"), checked my junk folder as well. Would you kindly resend it to me?

Many thanks!
"Since my house burned down I now own a better view of the rising moon"
~ Mizuta Mashide
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Re: Reinstalled Windows

Postby VueSoft » Mon Apr 03, 2017 10:44 pm

Hi Sandy, the email has been sent again to the address that was used when you purchased and when you created an account on the VueMinder forums. If that's no longer the correct email address, please let me know.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
Better Software. Better Living.
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Dan Chartrand
 
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Re: Reinstalled Windows

Postby SandyS » Wed Apr 05, 2017 9:02 pm

Dan - My email address hasn't changed. I have checked my junk mail folder as well. Is there an email address I could send a note to you at? Perhaps by replying to that we'll get it together? Thank you for your patience!
"Since my house burned down I now own a better view of the rising moon"
~ Mizuta Mashide
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Re: Reinstalled Windows

Postby VueSoft » Wed Apr 05, 2017 9:31 pm

Hi Sandy, you can email me at support@vueminder.com.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
Better Software. Better Living.
User avatar
VueSoft
Dan Chartrand
 
Posts: 3502
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA


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