Version 2017.01 Hang / Stuck

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Version 2017.01 Hang / Stuck

Postby asif4004 » Fri Feb 10, 2017 8:17 am

Sir, I am a new user of Ultimate version, currently 15 days trial version. I actually buy your product but please solve my query first.

I had an old version of VueMinder Ultimate which was running fine after installation but as i update this with version 2017.01 it is stuck at the first screen and not running at all. I had tried this on several system but it is not running. Why old version running well and new version stuck on first screen.

Second query is when I make a new note and try to link this with an existing Contact then, only one contact is showing visible and rest of 8 contacts presents in grid and also selectable but not visible. I have to randomly click on grid and select blindly.

Sir , but my major issue is first one. If i am going to purchase this software and if it will not run properly on my all systems then it will be a big loss for me.

Kindly help
asif4004
 
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Re: Version 2017.01 Hang / Stuck

Postby VueSoft » Fri Feb 10, 2017 5:40 pm

Hi asif4004, welcome to the forums. Which version of Windows are you using? If you're using Windows 7 or later, please install .NET Framework 4.6.2. You can download it here:
https://www.microsoft.com/en-us/downloa ... x?id=53344

If you're still using Windows XP (ugh!), you'll need to install an update to .NET Framework 4.0:
https://support.microsoft.com/en-us/kb/2468871

Does that fix it?
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
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VueSoft
Dan Chartrand
 
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Location: St. Louis, Missouri, USA

Re: Version 2017.01 Hang / Stuck

Postby asif4004 » Mon Feb 13, 2017 3:53 am

Thanks, now its running fine
asif4004
 
Posts: 5
Joined: Fri Feb 10, 2017 5:41 am


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