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Floating tasks sink

PostPosted: Mon Aug 08, 2016 7:08 pm
by rekees
Ultimate USB version 2016.08. Tasks that have the "Float to current date when overdue" box checked become unchecked. This is a new phenomenon that started a couple months ago. Before that time the box would stay checked forever. Problem is random and can not be replicated. It usually happens to a few tasks but yesterday it happened to all tasks. If you manually recheck the box, a task will float for a period of time then mysteriously be automatically unchecked again.

float_problem.jpg
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Re: Floating tasks sink

PostPosted: Mon Aug 08, 2016 10:05 pm
by VueSoft
Hi rekees, thank you for the feedback. I haven't seen this behavior in my testing, so I'm not yet sure what is causing it. I'll investigate further and I'll post a reply when a correction is available.

Do you sync your task calendar with anything external, such as MySQL Server or Google Tasks?

Re: Floating tasks sink

PostPosted: Tue Aug 09, 2016 9:45 am
by rekees
"Do you sync your task calendar with anything external, such as MySQL Server or Google Tasks?"

Dan, no there is no external syncing with anything. All Vueminder files are located on a NAS and accessed by my 3 PCs. However the files are never accessed by more than 1 PC concurrently so I think it's unlikely the float problem is being caused by corrupted files.

Re: Floating tasks sink

PostPosted: Tue Aug 09, 2016 9:29 pm
by VueSoft
Hi rekees, thank you for the information. I'll see if I can replicate the problem.

Re: Floating tasks sink

PostPosted: Thu Nov 10, 2016 2:05 pm
by rekees
Problem continues, status of solution?

Re: Floating tasks sink

PostPosted: Thu Nov 10, 2016 11:11 pm
by VueSoft
Hi rekees, I haven't been able to replicate the problem. I don't know why I'm not seeing this behavior or why nobody else has reported the problem. Maybe there's something wrong with your VueMinder installation. Have you tried reinstalling? Also, are you using the latest version (2016.10)?

Re: Floating tasks sink

PostPosted: Fri Nov 11, 2016 12:20 pm
by rekees
Yes, I'm using version 2106.10. What are the procedures to reinstall?

Re: Floating tasks sink

PostPosted: Fri Nov 11, 2016 11:12 pm
by VueSoft
Hi rekees, I've emailed you instructions on how to download a fresh copy of your VueMinder Ultimate USB license.

Re: Floating tasks sink

PostPosted: Sat Nov 12, 2016 7:32 pm
by rekees
Thanks Dan. I reinstalled VueMinder Ultimate USB following the instructions you sent. After the reinstall, I updated (checked the float box) all of the tasks that were sunk to test if they will now float continuously. Will let you know if the reinstall doesn't fix the problem.

Re: Floating tasks sink

PostPosted: Wed Nov 16, 2016 3:43 pm
by rekees
Dan, unfortunately the reinstall did not fix the problem. All tasks were check marked to float after the reinstall was completed on 11/12. They floated until 11/15 like they are suppose to. Then today 11/16 all of the tasks stayed on 11/15, they were uncheck marked, and reported as overdue.