Program closes unexpectedly

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Program closes unexpectedly

Postby quadmama » Fri Jun 17, 2016 3:56 pm

I upgraded to Windows 10 and now every time I enter an event that occurred in the past the program closes when I save it.
quadmama
 
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Re: Program closes unexpectedly

Postby VueSoft » Fri Jun 17, 2016 5:12 pm

Hi quadmama, welcome to the forums. Have you tried rebooting? If rebooting doesn’t fix the problem, there might be something wrong with your VueMinder installation. To fix the problem, use the Control Panel to uninstall VueMinder (this won’t remove any data). Reboot after uninstalling. Next, download and reinstall using the link below:
http://www.vueminder.com/Download.aspx

If you still see the problem after reinstalling, there might be a problem with the program data file. You can use the utility linked below to completely reset the data.
http://www.vueminder.com/download/ResetData.zip

After resetting the data and restarting VueMinder, use the “Restore Data” command on the File menu to restore from a backup.

Please let me know if that doesn't fix the problem or if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
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VueSoft
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Location: St. Louis, Missouri, USA


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