Contacts Photo not shared

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Contacts Photo not shared

Postby apelec » Fri May 27, 2016 3:18 pm

It would appear that the photographs are not shared.

User1 add a photo to a contact, User2 and User3 don't see it

User2 add a photo to a contact, User1 and User3 don't see it

The photos are uploaded from a Network share all users can see.

What is the trick to make then visible to all, please.
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Re: Contacts Photo not shared

Postby VueSoft » Fri May 27, 2016 10:54 pm

Hi apelec, there isn't a trick. If the contact photos are in a common location with the same network or drive mapping on each computer, then the images should appear on each computer. At least, that's the behavior I see on my network when testing. I'm not sure why you're seeing different behavior. If the photos are in a network folder that is mapped as a drive, can you confirm the same drive mapping letter is used on each computer?
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VueSoft LLC | St. Louis, Missouri, USA
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Re: Contacts Photo not shared

Postby apelec » Sat May 28, 2016 1:20 am

the photos are on a on a server share, not mapped to a drive letter. the fully qualified path is used. Mapped drives letters are so last century.

Is it something you would consider upgrading?

thanks
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Re: Contacts Photo not shared

Postby apelec » Sat May 28, 2016 4:18 am

following your suggestion to map the path to the Photo folder, I am afraid I found this not very reliable, sorry. This is the order things were done and I hope you can reproduce the behaviour:

Map drive to Photo path on PC1, PC2, PC3

Start VM on PC1 and PC2 only

User1 updates the Photo to the new mapped drive, User2 is updated fine but

Start VM on PC3, User3 does not see the Photo, Contact has not updated. I waited few minutes, closed down and restarted VM, no updates.

Next User1 remove and reloaded the photo, while User3 is active and the photo appeared seconds later.

Next problem :-(

PC3 is a Notebook, take it away from the network (or out of WiFi range) and the photo disappears.
It would appear the photo it is not cached locally as it the Contacts and Calendars data.

Windows mapping is so naff that when the Notebook is reconnected (not rebooted) Windows does not auto reconnect the drive. One has to reboot to restore the map and see the photo again.

IMV it would be an improvement to have fully qualified path working and Photo cache.

Best wishes
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Re: Contacts Photo not shared

Postby VueSoft » Sat May 28, 2016 9:48 pm

Hi apelec, thank you for the information. I'll work on correcting contact photo sharing and I'll post a reply when the correction is completed.
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VueSoft LLC | St. Louis, Missouri, USA
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Re: Contacts Photo not shared

Postby VueSoft » Fri Jul 01, 2016 9:42 am

Version 2016.08 has been improved to cache contact photos on the local drive, so the photos will still appear when disconnected. This improvement has also been made for the background pictures in dates on the Month view. To update, click the "Help -> Check for Updates" menu command.
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