Embedded Image Not Received...

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Embedded Image Not Received...

Postby hmack » Wed Jan 21, 2015 11:03 pm

I've just download & installed the VueMinder Pro 45 day trial...

When I insert a jpeg image into the body of a meeting request email, the email recipients do not receive the embedded jpeg...

There is a place holder in their email for it but the jpeg doesn't show...

Interestingly the jpeg does show in the "meeting event" that is created in VueMinder...

Any ideas what I might be doing wrong...

Thanks
Howard
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Re: Embedded Image Not Received...

Postby VueSoft » Thu Jan 22, 2015 12:12 am

Hi Howard, welcome to the forums. Did you add the image from your local hard drive? To keep the data file size to a minimum, images are linked instead of being embedded in the data. If you add an image from an online URL or a shared network folder that your recipients can also access (and have the same mapping), then the image should appear.

I'm planning to improve this, so linked images will be always appear in email and meeting notices, regardless of where the images are located.

Please let me know if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
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Re: Embedded Image Not Received...

Postby hmack » Thu Jan 22, 2015 6:10 am

thanks Dan... the url link worked...
another question for you...
line spacing seems to be removed in the recipient's email...
i use line spacing for readability...
is there a way to keep the spacing...

Thanks
Howard
hmack
 
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Re: Embedded Image Not Received...

Postby VueSoft » Fri Jan 23, 2015 12:15 am

Hi Howard, I'm seeing line spacing when I test it in a couple different email programs and Outlook.com. If the line feeds are lost, then it's likely a problem with the email program rendering the HTML content improperly. What email program is your recipient using?

Also, please open the event in VueMinder and click the "Plain Text" button near the bottom-left corner of the Description tab. Copy the plain text (with all the HTML codes) and paste into an email to support@vueminder.com, so I can determine if there's something wrong with the HTML.
Dan Chartrand, Founder
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Better Software. Better Living.
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Re: Embedded Image Not Received...

Postby VueSoft » Sun Aug 13, 2017 8:31 pm

When I insert a jpeg image into the body of a meeting request email, the email recipients do not receive the embedded jpeg...
There is a place holder in their email for it but the jpeg doesn't show...


Hi Howard, this has been improved in version 2017.04. When sending an email reminder or meeting request, any local images that were added to the description will be included in the email, rather than an empty placeholder. To update, click the "Help -> Check for Updates" menu command.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
Better Software. Better Living.
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